AI

We brought together 24 practitioners from 17 organizations to talk about a success in their practice they believed others could emulate or a challenge they were facing & wanted to brainstorm with others. We summarize the insights from 2 breakout discussions: Governance/Accountability & Incentives.

Does it feel like robots are coming for your job? That doesn't necessarily have to be the case. There is one thing that always differentiates us: our humanity.

Marketers need to rewrite their email best practices as historic KPIs lose relevance. We’re here to help.

What's the best way to team up with channel partners? We have three steps to consider as you develop a partnership plan.

Get to know the essential vocabulary around workflow automation, process automation, business automation, and hyperautomation.

How do you decide which workflows to automate? We'll show you.

Your customer service team isn't the only ones responsible for customer service. Your entire company is.

Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.

One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.