Companies that have a direct relationship with consumers understand what shoppers want. This data can influence everything from product decisions to retailer relationships.
TL;DR: We developed a new time-series forecasting model called ETSformer that leverages the power of two frameworks. By combining the classical intuition of seasonal-trend decomposition and exponential smoothing with modern transformers – as…
Collecting data ethically means gathering enough customer information to glean insight – but not so much that it raises privacy concerns. How do you know how much data is too much?
Between customer expectations, digital transformation and workplace disruption, the demand is high for customer service teams. Here’s how to implement automation for less friction and more productivity.
As we move into a Web3 world, blockchain can help make the businesses of the future more trustworthy, streamlined, and credible.
