AUTHORS: Tian Xie, Xinyi Yang, Angela Lin, Donald Rose Introduction and Background Creating a system capable of conducting a meaningful conversation with a human and helping them accomplish tasks is one of the…
Hear from more than 2,500 marketers in this year’s Marketing Intelligence Report on the trends and insights shaping our digital-first era of marketing.
A decentralized grid and urgent climate goals create a perfect storm for utilities. Data is the calm eye of the storm.
The last two years have seen higher education institutions around the world pivot to virtual or hybrid forms of learning due to the pandemic. This shift has profoundly affected not only students but…
Achieve next-level customer relationships with an integrated stack and straight-through processing.
Discover how we’re bringing all Marketing Cloud capabilities together to more easily connect each moment in your customer relationships–and how we're adopting clear, everyday language to describe our vision.
These companies are using marketing automation to reach customers in real time, and are seeing an uptick in virtual events, webinars, and email performance as a result.
Communications service providers are sitting on a wealth of personal and geographic data. Here’s how to use that information to give customers what they want.
Links: Research Paper, Github Can you imagine a machine writing an app for you, just by telling it what you want? As futuristic as this scenario sounds, it’s actually here today. Salesforce AI…
