You Have Customer Journey Maps — What About Employee Journey Maps?
You’ve been mapping the customer journey for years. But employee journey maps offer HR a depth of understanding into employee needs, expectations, job satisfaction, retention, and turnover.
Why You Need a Personal Board of Directors
In the #BossTalks season finale, Salesforce Chief Philanthropy Officer Ebony Beckwith and The Cru CEO and founder Tiffany Dufu say a personal board of directors can help guide your career and life.
How a Sports Team Mentality Drives Deloitte Leadership
Deloitte Consulting CEO Dan Helfrich speaks with Monica Langley of Salesforce about sports metaphors, captains vs. coaches, and why horseshoes are greater than circles.
How T-Mobile Became the #2 U.S. Telecom – and Increased Market Share 5X in a Year
This is how the T-Mobile President and CEO increased market cap to $165 billion, jumped from 20 to 100 million customers, and increased the company stock price 70%.
Create Access To Tech Careers for the Indigenous Community
As we continue to talk about advancing racial equality around the globe, it is important to support and elevate Indigenous communities.
Adam Grant On Why You Should Rethink Your Work Strategies
The future of work requires business leaders to rethink everything. Adam Grant says the key is flexibility and experimentation.
Learn To Let Go of Perfectionism With TIAA CEO Thasunda Brown Duckett
Understand how to appreciate your worth with Salesforce’s Chief Philanthropy Officer Ebony Beckwith and TIAA CEO Thasunda Brown Duckett on the #BossTalks series, aimed at career-oriented professionals on LinkedIn.
Why a Mentor Relationship Needs To Be a Two-Way Street
Dig in on mentorship with Salesforce’s Chief Philanthropy Officer Ebony Beckwith and Neeracha Taychakhoonavudh, Salesforce’s EVP, global customer success & strategy, on the #BossTalks series, aimed at career-oriented professionals on LinkedIn.
What Is Blockchain Technology?
Get the Salesforce perspective on blockchain technology — it's set to alter how we share, authenticate, and transmit information.
Could the Post-Pandemic World Usher in a New Era of Public-Private Sector Collaboration?
Increase constituent satisfaction and build trust in the government by investing in an effective public and private sector partnership.