We surveyed 6,000 global leaders to find out how new technologies and expectations are changing the way businesses build relationships with customers. Here are the key findings and tips for success from our newest State of Marketing report.

With solid brand messaging, customers will be clear on who you are, what you do, and where you stand. Here’s how to get started.

See how a financial services leader created digital experiences that remove friction for customers and employees.

Nearly half of CMOs surveyed expect a hybrid workplace.

Salesforce CMO Sarah Franklin kicks off a series of chats with industry-shaping marketing leaders.

Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers.

What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year?

Being open and clear about how you developed AI models and giving customers control over their data are two ways to embed ethics in your marketing automation.

We now have a unique opportunity to break away from the old me-first ways of thinking, doing, and being.