You May Not Think You Need a UX Designer — Here’s Why You Do
UX designers can limit design debt, strengthen customer relationships, and build customer trust. That's why you need one for your CRM platform.
How To Create a Great Voice and Tone for Your Brand
Here's how we at Salesforce work on getting our voice and tone right – and five tips for how you can, too.
Launching Complex Projects With a Global Team Is Hard — These 4 Tips Will Help
Staying connected is key. Gathering in a digital HQ helps marketers adapt and reimagine the way they can scale projects.
Erosion of Trust Undermines the Public’s Reliance on Health Departments
How government agencies can harness public health information to enhance health and human services and build trust.
5G Is Here – Rethink Your Business Support Systems to Keep Up
Here’s how carriers can adapt decades-old systems to new capabilities with configurable cloud solutions.
3 Ways Stanley Black & Decker Breaks Down Team Silos With Low Code
When you want to automate processes and break down silos at the same time, low-code app development is the solution.
How Gen Z’s Preferences Can Increase Citizen Engagement in the Public Sector
Amidst all the pandemic disruption, 52% of Gen Z didn't believe the government had the necessary tools to help them.
Create an Open and Honest Culture for Your Customer Service Team
It’s challenging to host productive conversations about workplace culture across a geographically distributed team. That's where Open Space meetings come in.
Remote Work Isn’t Working For Young Employees — Here’s How to Change That
With many offices remaining closed, companies have an opportunity to better integrate younger workers into their culture.
5 Top Trends in the 2021 State of Nonprofit Marketing Report
We are excited to release the 2021 State of Nonprofit Marketing Report in partnership with the Salesforce.com research team. This report contains responses that have been analyzed from 390 nonprofit marketers around the…