Having years of customer data and history is clearly an advantage when it comes to closing a deal. Our new research shows how the industry is investing in data and connected vehicles.
Collecting data ethically means gathering enough customer information to glean insight – but not so much that it raises privacy concerns. How do you know how much data is too much?
Our product managers didn't even have our data ducks in a row until very recently. So we know it can be a tricky process. Watch how we transformed everything.
What is a Customer Data Platform, anyway? The Salesforce team explains how we use our own CDP to make compelling customer moments that become trusted relationships.
Data literacy is a key driver of employee happiness, productivity, and innovation, but most employees say they lack this key skill. Here's why it's become more important than ever to change that.
Marketers have grown reliant on third-party ad tracking and cookies, but the news is this: First-party data and back-to-basics strategies will yield more bang for your buck. Here’s why.