How Engine and Agentforce Delivers Smarter, Faster Customer Support at Scale
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![[Illustration] An AI agent high-fives a female customer service rep.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/07/Give-Humans-AI-That-is-Humane_-1500x844-1.jpg?w=889)
How can service leaders adopt AI without losing the human touch? Start with empathy, trust, and a people-first approach.
How Agentforce helps humans and AI achieve more together, helping to deliver faster answers and deeper impact.
Wondering whether to start a business as a sole proprietor or LLC? Let’s break it down.
The next era of customer experience has already begun—transforming the way businesses connect, serve, and grow with steady momentum. At the heart of this shift is agentic AI: intelligent, collaborative systems that work…
What it really means to start working with AI — less about replacement, more about reimagining teamwork.
Here's how one construction company got scheduling right with Salesforce Field Service.
![[Illustration] An AI agent helps a customer service rep solve cases.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/06/Agentforce-for-Service-Relaunch-1500x844-1.jpg?w=889)
Powered by your data and built to support your team, the newest AI agents from Agentforce deliver faster, smarter service from day one.
With the right asset service management, any industry can boost field service efficiency, safety, and results.
