Interoperability: Building a Connected Healthcare Platform
Interoperability enables healthcare professionals to quickly and efficiently provide services and information that can improve patient safety, security, and well-being.
3 Real Examples of Digital Transformation in Action
Here's how one program architect helped a CIO build on Salesforce.
Introducing the 5th Salesforce State of Marketing Report: Here Are the Top Trends Redefining the Profession
Today, Salesforce Research releases its 5th edition of the State of Marketing report. Read some of the top takeaways from the report and get valuable insights from over 4,100+ marketing leaders.
10 Takeaways: How USAA Delivers Exceptional Member Experiences
Read how USAA made a culture shift to put member experiences at the center of everything they do. The result is USAA now offers omnichannel services to their insurance policyholders to gain efficiencies and increase loyalty.
Your Path to Digital Transformation in 3 Easy Steps
Digital transformation involves challenging the status quo and earning trust and buy-in. Here are three steps for becoming a change agent within your own organization.
Uber’s CEO: “If you don’t disrupt yourself, someone else will”
Salesforce sits down with Uber CEO Dara Khosrowshahi on the future of Uber, the future of transportation, and why a strong values-driven culture is so crucial to long-term business success.
New Research Uncovers Big Shifts in Customer Expectations and Trust
Here's the second edition of "State of the Connected Customer"—digital customer research from Salesforce. This survey of over 6,700 consumers and business buyers globally uncovers the modern customer mindset. The report delves into the nuances of a tricky consumer landscape in areas like customer experience, B2B expectations, technology, and trust.
A Salesforce Love Story
In our Trailblazer Voices blog series, we’re sharing stories of real people facing real challenges, and finding innovative ways to succeed. These stories are as diverse as our world, ranging from one Trailblazer’s…
The Beginner’s Guide to IT Vendor Management
Discover the benefits and challenges of building an IT vendor management strategy to save your organization time and money in the procurement process.
3 Steps to Transform Your Business for the Age of the Customer
Today’s customers have markedly higher expectations of companies than ever before, according to Salesforce Research’s new “State of the Connected Customer” study. In the Age of the Customer, technology has empowered customers to…