Employee Experience

You’ve been mapping the customer journey for years. But employee journey maps offer HR a depth of understanding into employee needs, expectations, job satisfaction, retention, and turnover.

As a swimmer, Christine Magnuson won two silver medals for Team USA at the 2008 Olympic Games. As a Salesforce employee, she’s helping customers win with a new way to work.

Collaboration is just the beginning. Step into the future of work and learn the basics of Slack.

Nearly half of CMOs surveyed expect a hybrid workplace.

What are the benchmarks for success when the customer is at the center of everything? When sales quotas are no longer enough, what questions should you ask your business to make sure you measure up?

This is how companies are reimagining a new world of work, where the simplistic binary of home and office is obsolete.

Feeling burned out? You’re likely working too much. Harness these seven good reasons to leave work early today.

If small businesses focused on people, relationships, trust, and values, they could create the great experiences customers, employees, and vendors want.

The renowned physician weighs in on evolving mask restrictions and what companies should do about unvaccinated workers.

Companies are looking inward to tackle their next big business challenge: How to build a robust employee experience.