A Talent Strategy For a Turbulent Time: Give Your Team New Skills
Here's how better employee upskilling can help you get more out of the teams you still have, while keeping your customers at the center of everything you do.
Is the Labor Shortage on Your Mind? Believe It or Not, Automation Can Help
When you can't find the talent you need, how do you stay competitive? Automation can help — not by replacing people, but by upping your existing team's productivity.
Savvy Executives Have These 5 Skills — Here’s How To Develop Them
The priorities for the C-suite are changing. Here’s what is most important to company leadership in tumultuous times.
Your Contact Center Can Earn Money for Your Company, Too
Every contact center call is a cost for your business. With these practical steps, you can create efficiency and increase your contact center revenue.
Is a Robot the Key To Your Next Successful Interview?
Some managers are using AI interviews to pre-screen job candidates, saying the technology helps eliminate bias and leads to a fairer hiring process.
Want To Prepare Your Employees To Lead From Anywhere? Salesforce Reveals Its Playbook
Leaders have never been more important to culture and the bottom line. See how Salesforce transformed leadership development for a work-from-anywhere world.
The Resume Is Dead — You Need a New Hiring Playbook
Employers need to rethink, or at least question, every single thing about hiring and retention, starting with (gulp) the resume.
How We Designed Salesforce Maps to be Color Blind-Friendly
About 350 million people globally experience color blindness. Using the right color palette makes maps more accessible.
Drowning in Pings? These 5 Tips Will Keep You Focused and Productive
Turn down the volume on notifications, minimize distractions and take back control of your day with Slack.
Meet the New CFO — Your Most Important Leader in This Economy
The CFO is a lifeline for company health — and becoming more critical than ever as we head into a time of economic uncertainty.