How Can You Get More Value From AI? This Company Has Some Ideas
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
Customer Revenge Is Soaring — Generative AI Can Help Fix Those Relationships
Customers aren't just fed up with bad service – more of them are seeking retribution for their bad experiences, a new survey reveals. The solution: more digital empathy.
Learn the Basics of Generative AI
In this free learning module, discover how generative AI can help your teams work more efficiently and create better customer experiences.
Will Generative AI Be Used for Good? Kumail Nanjiani Says That’s Up to You
The acclaimed actor, comedian, and writer – who played a developer on “Silicon Valley” – called on companies to consider the ethical implications of AI. Here’s how you can do that.
3 Ways Generative AI Will Help Marketers Connect With Customers
Generative AI has the potential to change the way we work. Could it be the next step toward reshaping marketing, helping you focus more on customers?
3 Ways Generative AI Will Help Small Businesses Sell Smarter
How will this emerging technology empower sales teams in small- and medium-sized businesses? Our EVP and GM of Sales Cloud shares his thoughts.
3 Ways Generative AI Will Reshape Customer Service
What will this emerging technology mean for service teams? Here are early thoughts.