As consumerism becomes a factor in healthcare, finding new ways to reinvent the patient experience is a business imperative, especially as retail giants Amazon and Walmart enter the fray.

Like many other industries, the healthcare industry is experiencing a digital transformation. Here's how the pharma r&d sector can speed up clinical innovations.

How can insurers create better customer experiences for their members? Find out how Blue Cross Blue Shield of Michigan is enhancing and personalizing customer touchpoints.

Here are five ways B2B commerce is solving common challenges in healthcare.

City of Hope is dedicated to making a difference in the lives of people with cancer, diabetes, and other life-threatening diseases. Read about how they're modernizing their data collection process to make a bigger impact on cancer research.

HIMSS showed us that the healthcare industry is on a path to deliver a more personalized, connected patient experience to help drive better health outcomes.

Discover why Salesforce has been named a healthcare CRM leader — for the second year in a row — by KLAS.

With the majority of hospitals and physicians now online with EHR, it’s time to integrate EHR systems with a CRM patient engagement platform.

Interoperability enables healthcare professionals to quickly and efficiently provide services and information that can improve patient safety, security, and well-being.