Governments across the globe are instituting regulatory requirements that, while critical to protecting data privacy, can create costly and time-consuming challenges.
Pediatric care is perhaps one of the most sensitive areas of healthcare. Unlike with adult care, clinicians often communicate and receive information second hand from a patient’s parent or guardian. This unique situation…
People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?