Salesforce's V2MOM alignment process is critical to our success. Here's more on that, along with behind-the-scenes detail on how we approach it every year.
What's the secret to leading a stellar service organization? According to our latest customer service statistics, it all comes down to AI, automation, and data integration.
Manufacturer Armstrong Steel saved 8% of its revenue adding artificial intelligence to its sales coaching. Here's how they saved hours a week and better trained their team.