Billions of mobile apps are downloaded each year. One-quarter of them are accessed only once. How do you stand out from the pack and keep mobile users engaged?
Eighty-five percent of growth-oriented insurers say automation will be the key to being a top performer in the industry.
Use new technology and platforms like Slack to create happier teams and happier customers.
Leaders stay nimble by automating everyday tasks and streamlining repeated processes. Team members have the right information they need at exactly the right time.
The phone remains an essential service channel for delivering fast and empathic service. Here’s how to make every call count.
