Mobile Advertising Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz June 18, 2024 Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales. Commerce Customer Experience Data Generative AI Retailers — Use My Data to Make Me a Better Gift-Giver Kamal Tahir June 13, 2024 Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year. CMO Commerce CRM Retail Insights In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. Industry Retail Commerce Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace June 6, 2024 From product bundles to loyalty programs and more, here are ten expert tips to grow average order value. Retail Commerce Service ECommerce Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant June 4, 2024 Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape. Commerce ECommerce Generative AI Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Consumer Goods Retail Sales Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft Commerce Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce Sales How to Calculate Your Sales Growth Rate (with Examples) Erin Hueffner April 9, 2024 Is your business growing, or is it in trouble? Learn how to measure sales growth to get on the right track. Sales Representative Retail Agentforce Sales
Mobile Advertising Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz June 18, 2024 Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales. Commerce Customer Experience Data
Generative AI Retailers — Use My Data to Make Me a Better Gift-Giver Kamal Tahir June 13, 2024 Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year. CMO Commerce CRM
Retail Insights In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. Industry Retail Commerce
Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace June 6, 2024 From product bundles to loyalty programs and more, here are ten expert tips to grow average order value. Retail Commerce Service
ECommerce Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant June 4, 2024 Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape. Commerce ECommerce Generative AI
Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Consumer Goods Retail Sales
Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft
Commerce Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce
Sales How to Calculate Your Sales Growth Rate (with Examples) Erin Hueffner April 9, 2024 Is your business growing, or is it in trouble? Learn how to measure sales growth to get on the right track. Sales Representative Retail Agentforce Sales