When Salesforce integrated AI agents into Slack in February 2025, the results weren’t immediate. But, following six months of testing and honing the agents, 86% of Salesforce employees lean on Agentforce to get answers and take action in Slack.
Employees crave order. We’ve heard this firsthand from our global customers. Instead of forcing people to leave their workspace and hunt down answers, why not deliver an experience where AI brings them the right insights at the right time?