Forget about the quick sell, says Sunita Gill, talent development advisor and sales expert at Dale Carnegie. Instead, use her tips to make personal, emotional connections with your prospects.
The acclaimed actor, comedian, and writer – who played a developer on “Silicon Valley” – called on companies to consider the ethical implications of AI. Here’s how you can do that.
With the customer data you already have, your team can provide empathetic care for complex issues, and rely on tech like automation to handle simple requests.