How Engine and Agentforce Delivers Smarter, Faster Customer Support at Scale
Grow faster with the right Salesforce CRM suite for your business.
In ASEAN, leaders are circling back to Salesforce — for its culture, innovation, and human touch. Here’s why coming back feels like moving forward.
Learn how we measure and improve answer quality with agent evaluation
ASEAN sales leader Paul Baptist shares the mindset, principles, and unexpected moments that have shaped his journey across this dynamic region.
Some business models are truly complex, requiring nuance, customization, and ultimate visibility across each operating unit. Case in point: Consider the myriad of needs and capabilities required for a highly regulated pharmaceutical company…
The pace of AI has upended the traditional learning model. Here are four ways to rethink corporate training for the AI era.
Heather Mao sells confidence. From embracing AI to closing million-dollar deals, here’s how she builds trust in Singapore’s sales scene.
