Salesforce and AppOmni partnered to strengthen OmniStudio security by enhancing encrypted data masking, tightening guest user and field-level access, and improving FlexCard validation.
With support for MCP and A2A protocols as part of Agentforce 3, AI agents will now be able to integrate with tools, systems, and other agents securely and at scale.
The next era of customer experience has already begun—transforming the way businesses connect, serve, and grow with steady momentum. At the heart of this shift is agentic AI: intelligent, collaborative systems that work…