Trusted AI

AI agents are a new type of end user that needs agent-friendly design so they can interact with your business and generate valuable outcomes.

Learn how to create memorable experiences and build trust with your customers — with a little help from AI.

AI-powered solutions like Salesforce CRM are revolutionizing customer engagement, streamlining workflows, and providing deeper insights into customer needs. However, with the rise of large language models (LLMs), new security challenges have emerged. One…

Test it, don’t guess it – Agentforce testing in Sandboxes ensures a smooth performance.

With AI, you can enhance every aspect of customer experience, resulting in higher satisfaction and stronger loyalty.

AI changes our understanding of responsibility for decisions and actions gone wrong.

Adopting OWASP guidelines for AI systems can protect your organization from vulnerabilities, enhance data privacy, and build customer trust.

Trusted AI has great potential but demands responsibility. Make sure you know how to maximize its benefits while staying secure.

Agentforce tackles intricate queries and more on its own to transform your B2B customer service.

Discover how implementing effective data governance for AI can ensure security, compliance, and smarter decision-making.