Time series forecasting is becoming increasingly important across various domains, thus having high-quality, diverse benchmarks are crucial for fair evaluation across model families.
Model Builder and the Models API are exciting and flexible solutions for extending Salesforce’s generative AI capabilities on the platform and beyond.
Recognizing the signs of call center burnout, and knowing what steps to take, can make a profound difference in your health and happiness.
Guide your service teams, update leadership, and review your current customer service strategy using these go-to metrics.
Digital marketing success doesn't have to be determined by the size of your business, or its budget. In fact, small businesses actually have a distinct advantage in the space.
The days of "batch and blast" are over. Here's how you can win with personalization and using your data intelligently.
They’re global and super tech savvy. But that’s not all. We spoke with two leading researchers about the nuances of connecting with this new generation.
