Design Key Agentic Concepts Designers Need to Know Nic Dimond April 24, 2025 Designing for the age of intelligent systems means rethinking how we structure content, interpret language, and support user intent. AI Design Generative AI Small Business 5 Types of AI Agents To Grow Your Business Brett Grossfeld April 24, 2025 Understand the different types of AI agents and see how they can help you enhance productivity. Small Business AI Startups Design What is Ontology and Its Role in Agentic Experience Design? Madonnalisa Chan April 23, 2025 AI agents need a structured metadata map to make sense of how information is connected so they can generate meaningful outcomes. AI Design Generative AI Serviceblazer Learn, Connect, Grow — Join the Award-Winning Serviceblazer Community on Slack Kourtney Martin April 23, 2025 Plus, get three tips from Serviceblazers on how to get the most out of the community. Agentforce Service Service Serviceblazer Data Activation How AI Literacy Builds a Future-Ready Workforce — and What Agentforce Taught Us Hirak Vora Zachary Stauber April 22, 2025 Building a data-literate workforce doesn’t happen overnight—but with the right foundation, every team can turn data into a competitive advantage. Admins Agentforce AI Commerce Let’s Talk About Tariffs and How to Protect Your Profit Margins Lauren Wallace April 18, 2025 At a time when so much of your business is outside your control, there are ways to help cut operational costs and protect profit margins. Customer Relationships Data Activation Commerce Security Building Trust: Salesforce’s Commitment to Compliance Prashant Vadlamudi April 18, 2025 The latest PCI and ISO 9001 achievements help deliver secure, reliable experiences that businesses depend on. Security Consumer Goods 4 Ways Brands Can Use Agentic AI Right Now Achyut Jajoo April 17, 2025 Agentforce for Consumer Goods helps companies quickly implement AI to boost efficiency in every function. Consumer Goods AI Agentforce AI Research SFR-Guard: Ensuring LLM Safety and Integrity in CRM Applications 6 authors April 17, 2025 Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and… AI AI Research Marketing Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact Carole Moreau Stephen Gazard April 17, 2025 Learn how to align sustainability with marketing effectiveness — all while keeping your customers engaged. Marketing Best Practices Sustainability
Design Key Agentic Concepts Designers Need to Know Nic Dimond April 24, 2025 Designing for the age of intelligent systems means rethinking how we structure content, interpret language, and support user intent. AI Design Generative AI
Small Business 5 Types of AI Agents To Grow Your Business Brett Grossfeld April 24, 2025 Understand the different types of AI agents and see how they can help you enhance productivity. Small Business AI Startups
Design What is Ontology and Its Role in Agentic Experience Design? Madonnalisa Chan April 23, 2025 AI agents need a structured metadata map to make sense of how information is connected so they can generate meaningful outcomes. AI Design Generative AI
Serviceblazer Learn, Connect, Grow — Join the Award-Winning Serviceblazer Community on Slack Kourtney Martin April 23, 2025 Plus, get three tips from Serviceblazers on how to get the most out of the community. Agentforce Service Service Serviceblazer
Data Activation How AI Literacy Builds a Future-Ready Workforce — and What Agentforce Taught Us Hirak Vora Zachary Stauber April 22, 2025 Building a data-literate workforce doesn’t happen overnight—but with the right foundation, every team can turn data into a competitive advantage. Admins Agentforce AI
Commerce Let’s Talk About Tariffs and How to Protect Your Profit Margins Lauren Wallace April 18, 2025 At a time when so much of your business is outside your control, there are ways to help cut operational costs and protect profit margins. Customer Relationships Data Activation Commerce
Security Building Trust: Salesforce’s Commitment to Compliance Prashant Vadlamudi April 18, 2025 The latest PCI and ISO 9001 achievements help deliver secure, reliable experiences that businesses depend on. Security
Consumer Goods 4 Ways Brands Can Use Agentic AI Right Now Achyut Jajoo April 17, 2025 Agentforce for Consumer Goods helps companies quickly implement AI to boost efficiency in every function. Consumer Goods AI Agentforce
AI Research SFR-Guard: Ensuring LLM Safety and Integrity in CRM Applications 6 authors April 17, 2025 Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and… AI AI Research
Marketing Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact Carole Moreau Stephen Gazard April 17, 2025 Learn how to align sustainability with marketing effectiveness — all while keeping your customers engaged. Marketing Best Practices Sustainability