The Challenge with Flows Today Salesforce flows sit at the heart of modern CRM automation, yet authoring them still requires a unique mix of declarative drag‑and‑drop and Apex know‑how. To ease this process,…
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![[Illustration] A woman uses social media for customer service.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/06/social-media-customer-service-1500x844-1.jpg?w=889)
A straight-forward guide to social media customer service for the professionals looking to help customers on new channels.
