AI agents are remaking how businesses operate, and trust, transparency, and ethics remain more important than ever.
Salesforce has achieved ISO 42001 accreditation for Agentforce, Einstein and Slack AI. Attaining ISO 42001, the world’s first international AI-management standard, demonstrates that Salesforce’s AI practices meet rigorous global benchmarks. This reaffirms Salesforce’s commitment to managing AI responsibly, safely, and in compliance with laws and ethical expectations.
Why this matters for your business:
- Trust Check: Independent auditors validated that Salesforce’s AI is built and run with transparency and responsibility.
- Secure and Ethical AI: As AI standards evolve, we’re leading the way in responsible innovation. ISO 42001 means companies can move faster knowing the AI foundation it’s building on is designed to meet strict ethical and privacy standards.
“This milestone reflects Salesforce’s unwavering commitment to responsible innovation and building trust in its AI solutions worldwide,” said Mark Lundin, Partner, BDO. “It’s a testament to the dedication and excellence of Salesforce in advancing ethical and transparent AI practices.”
For companies betting on Agentforce to automate work, this isn’t just a badge — it’s proof Salesforce is pairing rapid AI innovation with the governance and ethical guardrails enterprises demand.
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