Looking for free resources for your growing business? We’ve compiled some of the latest tools to use for productivity and team collaboration — basically any tool to help you grow.
From research to smart tools — here’s the big fat list of free resources to grow your business:
Let’s get into the top free tools and resources:
- Small and Medium Business Trends Report [research]. We asked 2,000+ small and medium business (SMB) owners and leaders what drives and shapes their work.
- Free Business Ideas [website]. Whether you’re writing a new business plan or revising your existing one, make it easier by drawing upon these free examples with plans from across more than 20 different industries.
- AI Tools for Startups [article]. We compiled the basic artificial intelligence (AI) tools for growing startups and SMBs together with benefits and features.
- Growth Supply Freebies [website]. Find free tools and resources to grow business for entrepreneurs and startups, spanning all aspects of your business.
- Stripe Guides [website]. Stripe worked with experienced entrepreneurs and industry experts to give you actionable guidance on how to run the business side of your company.
- SBA.gov [website]. With information on starting out, business laws, loans, and grants, the Small Business Administration website provides a plethora of resources and help for small businesses.
- Dreamforce [website]. Every year you can attend the best AI tech conference and get hands on with smart technology, AI agents, and experts across the globe.
- SMB Business Trends [article]. From personalization to social responsibility, these five trends will define the business landscape.
- The Best Small Business Growth Strategies [blog]. Quick picks for the best new small businesses to start, based on current trends in business and demographics.
- 6 Ways CRM Helps You Grow Your Business [online guide]. Learn how customer relationship management technology can help you manage your customer relationships efficiently and effectively to grow your business.
- Hands-On with Trailhead [free learning]. Connect and learn with experts on tips and guidance setting up AI and Salesforce, the #1 CRM built for small businesses.
- Guide to Communication [article]. From daily huddles to showing appreciation, entrepreneurs share impactful ways to build positive company culture.
- Slack and CRM for SMB [page]. Read up on the latest from Slack, CRM, and all things collaboration for growing teams.
- Salesforce Leaders [page]. Product leaders, marketers, and visionaries discuss what the future holds for CRM and beyond.
- B2B Commerce Trends: Insights [page]. This set of clear benchmarks shows B2B marketers how to succeed today, as well as new ideas for how to prepare for future ecommerce changes.
- Marketing Resources and Advice [website]. A broad collection of resources, tips, and strategies geared toward helping small businesses make their marketing more effective.
- Free SMB Content Marketing Resources [website]. Free tools and guides to help small businesses develop killer content marketing plans with small teams and limited resources.
- 4 Foolproof Sales Tips for the Business Owner [infographic]. From sales cycles to value propositions, these tips can help small business owners sell better by understanding how sales works.
- Seven Reasons Your Small Business Is Not Generating Sales [article]. Want to generate more revenue for your SMB? Learn how to close deals.
- Sales, Marketing, and PR Resources [website]. A regularly updated collection of courses, conferences, and webinars dedicated to helping small businesses sell (and market) more effectively.
- Sales Skills for the Small Business Owner [Trailhead]. From knowing the sales funnel to learning patience, check out these essential tips and skills that all small business owners need.
- Successful Sales Tips for Small Business Owners [website]. Tips, tools, and advice to help SMB owners improve their sales skills. Topics range from elevator pitches to negotiations.
- Customer Service Tips [blog]. A few tricks to pull out of your hat when it comes to offering customer service that goes above and beyond.
- The 4 Biggest Customer Service Challenges for Small Businesses [blog]. Customers often expect SMBs to provide service with “that personal touch,” even though small businesses are usually strapped for resources. Here are four common service small business hurdles and tips for clearing them.
- What is Self Service? [page]. Welcome to the age of DIY. Customers love self-service, and it can be a great way to offer faster and better service while reducing costs. Learn all about self-service options for customers and employees.
- What is a Help Desk? [article]. Offering great customer service is essential, no matter the industry. See how help desk software can help small businesses offer big-time service.
- 145 New Service Business Ideas [blog]. Good service never goes out of style. If you’re thinking about starting a service-oriented small business, here are 100+ ideas to consider.
- The Internet’s 18 Absolute Best Small Business Forums [blog]. Sure, these cover more than service, but good service touches every aspect of a small business. Connect with business owners and industry experts alike on these top SMB forums.
- HR for Small Business [blog]. If you’ve had trouble with employee retention, recruitment, management, or workplace culture (and who hasn’t?), this comprehensive guide is for you.
- Stripe Atlas Guide to Employment [website]. An explainer of legal considerations to keep in mind as you grow your team, covering employment status, intellectual property, payroll, and more.
- Docracy [website]. This open-source collection of legal documents shouldn’t replace professionally reviewed contracts, but it can save you time and money getting started on your own.
- Agentforce [website]. Scale business with the #1 AI agent platform that delivers 24/7 autonomous support at enterprise scale. Let humans do what they do best, and Agentforce does the rest.
- Slackbot [platform]. This Slack AI feature helps work get done, together with your team and you customers.
- 7 Ways to Speed Up Your Sales Cycle with Slack [article]. Get these insider tips on how to move sales more smoothly with Slack (and Slackbot).
- Tableau [platform]. This tool helps you see insights into your business for accelerated growth.
- 5 AI Insights From State of Service [report]. The latest State of Service report is packed with data on how AI is reshaping customer service — here’s what it means for your lean team.
Put your tools together with Salesforce
Have you seen our Small Business Resources page? Our hub shares the very best of our Salesforce expertise to help and inspire.
Got more questions about your growing business? No problem — Head over to our SMB Community to find answers and connect with other small and midsize businesses.
Salesforce helps you find more customers, win their business, and keep them happy so you can grow faster than ever. Learn more about our small business CRM solutions.
