Salesforce Canada

How can the data that sales reps get from their CRM be used in client conversations? Learn how to use your data to build solid client relationships.

A good advisor doesn’t just offer a listening ear -- they can directly help entrepreneurs take their companies from good to great.

Getting the average sales rep to use technology tools can sometimes be an uphill battle -- unless you’re talking about email.

Being the subject of a case study doesn’t just have to be an act of kindness and generosity. It can also be a way to build your own brand in a subtle way.

Many organizations have already recognized that social listening tools provide valuable data that, along with tools like Service Cloud, can help address or solve customer issues more quickly and effectively. What may not be immediately obvious, however, is what exactly you should be “listening” for.