Salesforce Canada

Explore some of the most significant stats in the State Of The Connected Customer Report, and how you can start using them to reach “extraordinary” in your business today:

What is real-time feedback? It's the ability to get feedback right at the point of purchase, on premise, or during an event.

An ongoing need for good advice and guidance. These were some of the standout themes that emerged from a new research report from Salesforce that captures the opportunities, challenges and strategies of Canadian businesses across the country.

Content marketing and social media are like the chocolate and peanut butter of a modern CMO strategy — two great things that can be even greater together.

To effectively manage an omnichannel approach, retailers must integrate the user experience across digital, physical, social media, mobile, phone, instant messaging, and more. This provides customers with a seamless user experience at each brand touchpoint.