What is Customer Relationship Management (CRM)?
What is a CRM Platform?
Why is CRM Important?
How CRM Platforms Can Help You
Marketing and sales costs often account for a third or more of a company’s expenses. Many of those costs come in the form of wasted time on repetitive administrative tasks, lost leads, ineffective marketing, and sorting through data to find the answers you needed yesterday. All of these costs are completely unnecessary with the latest CRM options.
In fact, companies in Canada and around the world who have adopted CRM applications have seen an average of 37 per cent increase in sales, 44 per cent increase in sales productivity, and a 48 per cent improvement in forecast accuracy. With the right tools, you can lower expenses and improve systems for your entire company.