CRM Comparison

Why Salesforce Beats the Competition

CRM features compared in Salesforce

When you’re focusing on your core business, finding the time to compare and contrast competing CRM solutions isn’t easy. Whether you choose CRM in the cloud or traditional CRM software, finding the right fit for your business is critical. You want to be sure you choose the right CRM not just for what works now, but what will make your business successful in the future.

A simple search will show you that Salesforce put cloud-based customer relationship management on the map, and is committed to innovating and moving the industry forward.

With award-winning account and contact management, sales automation, opportunity tracking, lead scoring, forecasting, and reporting all accessible from your desktop or mobile makes Salesforce the #1 CRM for businesses of all size.

Salesforce feature comparison: sales dashboard and reports

In a comparison of CRM software, Salesforce scored highest among 30 other CRM providers. That’s in addition to the industry awards that Salesforce has collected over the years. Even a small sample size of customer reviews tells the story why Salesforce is the leader in CRM:

“Salesforce helps us cater to these individual needs right from the trail, where each walker has access to information that helps us create an unparalleled experience for our customers. The result is that we are better connected with our customers and our business continues to grow at exponential rates.”
— James Woller, Operating Partner, Release the Hounds

“Our student recruiter productivity has tripled with Salesforce. What used to take weeks or months now takes minutes.”
— Doug Wotherspoon, VP of International and Strategic Priorities, Algonquin College

“Salesforce has opened the door to higher customer satisfaction and a greater number of customer subscriptions.”
— Craig Mason, Vice President Sales & Experience, TELUS

“We needed a flexible system to help manage our businesses that would be easy to adapt as customer needs change, but it also had to be simple enough that it could be used by people with a wide range of skill sets at our 24,000 post offices. Only Salesforce met the criteria.”
— Yoshihiko Oota, Director of System Planning, Japan Post

“We needed a system that would better enable us to do this for our customers. We needed to introduce technology that would help us create more connected relationships with our customers and make us even easier to work with whenever and wherever our customers need us.”
— James Freeman, Chief Technology Officer, Zedi

“Today we’re servicing customers in new and different ways. Salesforce gives us the agility to move much quicker than we could previously.”
— Paul Cheesbrough, CIO, News International

Compare CRM features on mobile

“Our goal is to be 100% paperless. The Salesforce1 Mobile App is making that a reality.”
— Dan Kershaw, Executive Director, Furniture Bank

“We are creating local solutions, while leveraging global scale. Salesforce is helping us develop tools, processes, and new ways of working so we can cater to the needs of customers and consumers in specific markets. It’s a collaborative tool that connects the dots.”
— Wim Van Gils, Vice President of Global Commercial Excellence, Philips

“Salesforce helps us be a customer company, delivering on our brand promise across the globe!”
— Bruce Poon Tip, Founder, G Adventures

With Salesforce, there is no software. No hardware. You’re CRM is up and running in no time. Though customizable with a robust feature-set, you won’t need a huge IT commitment.

All this so you can focus on your business. With Salesforce CRM, everything comes to you — accounts and contacts, prospects and opportunities, forecasting, analytics, mobile apps — and many more options are available if you need it.

The world’s #1 CRM at your fingertips. Try Salesforce for 30-days risk-free.

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A Quick Peek into Salesforce CRM

The World’s Best CRM, at a glance.

A Quick Peek into Salesforce CRM ›

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