Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Stories in the Spotlight.
Customer Story
Trudel Immeubles revolutionizes Canadian real estate industry with AI
Discover how Salesforce and AI are helping real estate company enhance tenant experiences, drive data-driven insights, and streamline leasing.
Customer Story
Young Drivers scales customer support & scheduling with Agentforce.
Learn how the digital labor platform will help Young Drivers meet their growing customer demands.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer success with Agentforce 360 Platform
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Room and Board's Success Story
Room & Board realized 2,900% return on investment in just one year with Predictive Intelligence. Room & Board uses Marketing Cloud’s Predictive Intelligence to power product recommendations and help create a one-to-one relationship with customers.
Customer Story
Procter & Gamble division synchronizes sales and service for customer satisfaction.
Procter & Gamble Professional (PGP), a division of the consumer products giant that sells professional cleaning products to businesses, is finding new ways to do more for less.
Customer Story
Design Within Reach used customer data to turn store visits into luxury experiences.
Design Within Reach teams with Salesforce to streamline shared information, boost sales, and understand its clients better.
Customer Story
John Hancock builds a new legacy with digital experiences.
John Hancock, a financial services brand, worked with a program architect from Salesforce Success Cloud to improve digital customer experiences.
Customer Story
United Capital takes a human approach to financial life management.
Top financial life management firm, United Capital, reveals the magic in its partnership with Salesforce, help improving client relationships and giving more time back to advisers with Financial Services Cloud, a powerful new CRM tool for wealth managemen
Customer Story
EA transforms the customer experience for its online gamers.
Electronic Arts (EA) is transforming its business to keep pace with innovations in gaming and engage more closely with customers. "Building a great gaming experience is no longer enough. Publishers need to up their game and be totally connected with
Customer Story
Fast-growing Spotify uses Chatter to preserve its small-company culture.
Spotify is passionate about making all the world's music easy to access—and even easier to share.
Customer Story
SmartRent Delivers Seamless Property Management with Salesforce
SmartRent's adoption of a CRM platform led to a banner year
Customer Story
How CarMax is disrupting automotive retail for a second time.
Learn how to create a single source of truth and accelerate innovation across your organization.
Customer Story
Loopio fast-tracks growth and RFPs with Salesforce
RFP software provider stays customer-centric with integrated sales and marketing
Customer Story
TouchBistro connects teams and customers with Salesforce
Restaurant technology provider connects sales, service, and marketing for a 360-degree customer view
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