Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Stories in the Spotlight.
Customer Story
Trudel Immeubles revolutionizes Canadian real estate industry with AI
Discover how Salesforce and AI are helping real estate company enhance tenant experiences, drive data-driven insights, and streamline leasing.
Customer Story
Young Drivers scales customer support & scheduling with Agentforce.
Learn how the digital labor platform will help Young Drivers meet their growing customer demands.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer success with Headless 360 platform
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Uni Recycle boosts environmental and community impact with AI
Discover how Uni Recycle is scheduling more collections and recycling more assets with AI agents for automated workflows and seamless communications.
Customer Story
State Farm underwrites its future with a customer-first transformation.
State Farm uses Salesforce to gain a unified view of the customer, manage policyholders’ current and future needs using AI, and integrate data from third-party systems to simplify the customer experience.
Customer Story
How CarMax is disrupting automotive retail for a second time.
Learn how to create a single source of truth and accelerate innovation across your organization.
Customer Story
Huntington Bank uses more robust data to figure out what its customers need.
This bank used Salesforce to create a comprehensive customer database, which gave agents the information they needed to respond to customer desires.
Customer Story
See how Surf Air disrupted the private airline industry in more ways than one.
See how Surf Air uses Salesforce CRM to manage every customer touchpoint perfectly, leading to growing demand with over 2,400 members in the database and a 600-person waiting list.
Customer Story
Pearson Education gives learners smarter service with Success Cloud.
Pearson Education, a global digital education provider, improved customer service with Salesforce technology and experts. Read the success story about how Pearson is getting a 360-degree view of customers, replacing legacy CRMs, and piloting chatbots
Customer Story
See how Papa Murphy's syncs its 1,500+ franchises from opening day forward.
Learn how Papa Murphy’s uses Community Cloud’s Partner Community software to coordinate every step of a franchise store launch.
Customer Story
AAA Carolinas Digitizes Member Experience
AAA Carolinas provides a better member experience by becoming more relationship-focused. Gaining a single view of the member, with the help of Salesforce Architects, lets the auto club act on cross-selling opportunities and improve member service and enga
Customer Story
Alpha Poly wraps up double digit growth with Salesforce
Packaging business boosts growth with insight-led approach to sales, service, and quality control
Customer Story
Miovision helps cities become smarter, safer, and more sustainable with Salesforce
Traffic management Trailblazer puts smart cities in the fast lane
Customer Story
League looks to a healthy future with Salesforce
Leading health benefits experience platform boosts sales and service levels with greater personalization and digitization.
Customer Story
Canada Drives puts car loans in the fast lane with Salesforce
Car loans company helps more people buy their dream car with smarter sales, seamless service, and online dealer community
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