“Before Salesforce, information was scattered, which made it hard for the team to stay informed and in unison across the board,” said David Ciccarelli, CEO, Voices.com. “With everything in a central hub that is easily accessible anytime, on any device, our team can remain focused on how we can take our business to the next level.”
An influx of new hires challenged Voices.com to maintain elements of their family style corporate culture, including open communication and cross-departmental collaboration. The company needed to connect employees in new ways to keep their corporate culture strong and their staff motivated. Using Chatter to give employees a platform to collaborate, Voices.com was able to cut down company-wide internal email by 100 per cent. Now with every employee in the company using Salesforce, staff can review historical items, get up to speed on the issues of the day, and gain insights on the projects of tomorrow.