Get real benefits from artificial intelligence.
Make every part of your business smarter with Einstein — it’s AI designed for Salesforce.
Sales Cloud Einstein
Make your sales reps more productive.
Sell smarter by intelligently prioritizing your top leads and opportunities with Einstein, your own personal data scientist.
Einstein Lead Scoring
Spend your time more effectively — Einstein automatically prioritizes the leads most likely to convert based on your history and past deals.
Einstein Opportunity Insights
Know whether or not a deal is likely to close — identify customer sentiment, competitor involvement, and overall prospect engagement right in the Lightning Sales Console.
Einstein Account Insights
See key business developments pertinent to your accounts -- stay up on your customers’ latest news, M&A activity, and company expansion updates.
Einstein Activity Capture
Increase productivity by connecting your email and calendar to Salesforce* — keep records up-to-date without any tedious data entry.
Einstein Automated Contacts
Service Cloud Einstein
Deliver proactive service on every channel.
Transform customer experience with personalized service conversations powered by intelligence
Einstein Supervisor Insights
Surface deep customer insights and identify trends to drive new levels of efficiency with machine learning and AI-powered analytics — diagnose, predict, and take action faster than ever before.
Marketing Cloud Einstein
Create more predictive marketing journeys.
Increase average order values, convert more anonymous web visitors, and recommend the next best product, content, or offer faster for every customer on any channel.
Einstein Engagement Scoring
Einstein Vision for Social
Einstein Journey Insights, powered by Salesforce DMP
Community Cloud Einstein
Recommend the right content and conversations.
Make the resources members need easy to find — automatically suggest relevant experts, groups, and content based on interests, needs, and behavior from their social activities.
Einstein Feed Insights
Help your community members find certified experts on the topics that matter most to them so their questions are answered faster than ever.
Discover hidden insights in your data.
Einstein Data Discovery
Find insights in millions of data combinations by automatically examining all variable combinations — eliminate the trial-and-error of hypothesis-driven analysis.
Embed customized intelligence in every app you build with myEinstein.
Einstein Prediction Builder (pilot)
Create custom AI models on any Salesforce field or object to predict business outcomes, such as churn or lifetime value — with clicks, not code.
Einstein Bots (pilot)
Einstein Language (beta)
Commerce Cloud Einstein
Make shopping more predictive and personal.
Einstein Commerce Insights
Use data from shoppers, orders, and products to make experiences smarter with Einstein — identify the best products and deals to offer by visualizing customer behavior.