Make every part of your business smarter with Einstein — it’s AI designed for Salesforce.
Sell smarter by intelligently prioritizing your top leads and opportunities with Einstein, your own personal data scientist.
Spend your time more effectively — Einstein automatically prioritizes the leads most likely to convert based on your history and past deals.
Know whether or not a deal is likely to close — identify customer sentiment, competitor involvement, and overall prospect engagement right in the Lightning Sales Console.
See key business developments pertinent to your accounts -- stay up on your customers’ latest news, M&A activity, and company expansion updates.
Increase productivity by connecting your email and calendar to Salesforce* — keep records up-to-date without any tedious data entry.
Transform customer experience with personalized service conversations powered by intelligence
Surface deep customer insights and identify trends to drive new levels of efficiency with machine learning and AI-powered analytics — diagnose, predict, and take action faster than ever before.
Increase average order values, convert more anonymous web visitors, and recommend the next best product, content, or offer faster for every customer on any channel.
Make the resources members need easy to find — automatically suggest relevant experts, groups, and content based on interests, needs, and behavior from their social activities.
Help your community members find certified experts on the topics that matter most to them so their questions are answered faster than ever.
Create custom AI models on any Salesforce field or object to predict business outcomes, such as churn or lifetime value — with clicks, not code.
Use data from shoppers, orders, and products to make experiences smarter with Einstein — identify the best products and deals to offer by visualizing customer behavior.