Salesforce on Salesforce Welcome Salesforce Einstein: AI for the World’s Smartest CRM Salesforce Authors September 19, 2016 With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM. Salesforce Platform Service IT Customer Journey 7 Ways to Empower Your Customer Service Agents Salesforce UK September 14, 2016 Firms good at customer service have one thing in common: giving their agents the problem-solving prowess. Here are ways to empower yours. Service Customer Journey Service Cloud Customer Experience 5 reasons to put customers at the centre of your business Salesforce Authors March 4, 2016 Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why. Service CRM Customer Experience
Salesforce on Salesforce Welcome Salesforce Einstein: AI for the World’s Smartest CRM Salesforce Authors September 19, 2016 With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM. Salesforce Platform Service IT
Customer Journey 7 Ways to Empower Your Customer Service Agents Salesforce UK September 14, 2016 Firms good at customer service have one thing in common: giving their agents the problem-solving prowess. Here are ways to empower yours. Service Customer Journey Service Cloud
Customer Experience 5 reasons to put customers at the centre of your business Salesforce Authors March 4, 2016 Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why. Service CRM Customer Experience