A unified customer view provides increased cross-functional visibility and real-time intelligence that service agents need to provide high-quality service, increase productivity and reduce costs.
With B2B ecommerce businesses continuing to be a hot target for cyberattacks, here are some simple ways to safeguard your customer information and prevent data leaks.
A well-designed customer journey map template can help you to map a pathway for leads to improve customer satisfaction & drive sales. Learn how with Salesforce.