Customer Service

Turn every conversation into customer happiness with these featured resources.

 
Blog Post

Improve Customer Service Automation for Better CX; Close Cases Faster

When call volume spikes, how do customer support teams scale up to meet needs and maintain CX? Automation to the rescue! Here’s how.
Video

Leading Through Change: How a Coffee Shop Serves Customers from Home

Bitty & Beau’s Coffee founders discuss how to thrive working offsite. Special guest: Lionel Richie.
BLOG POST

Streamline Financial Services Processes with Technology

As the COVID-19 pandemic continues to affect small businesses, Mascoma Bank knew they had to help keep workforces employed. Here's how they processed over one year’s worth of work in just 13 days.
 

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