Hello, Small Businesses and Startups!
Welcome to your go-to hub for all things business growth — blogs, reports, events, webinars, podcasts — it’s all here for you.
Meet your AI digital teammates for small business – agents that handle real work, so you get bigger results with the same team.
From AIforce to Slack CRM — what happened at Dreamforce and how is it making business better?
Here’s a quick strategy to manage multiple AI agents easily. (Don’t worry, it’s all one tool.)
Your next big idea is closer than you think — and it might just start in a Slack channel.
Trailhead’s free AI courses are built for business owners just like you.
Salesforce’s latest Agentic Enterprise guide will surprise you with insights on our next chapter of AI in business.
These stories of growing businesses will inspire and motivate you to understand your worth as an entrepreneur.
Multiple AI agents are no longer a futuristic concept — they’re the competitive advantage small businesses are using right now.
Learn how your SMB can win long-term loyalty by being open about your smart tools.
Free your front desk team to focus on growth with an AI receptionist.
Get the Small and Medium Business Trends Report
Discover valuable insights from 3,350 leaders of SMBs worldwide.
See what’s possible with AI.
Agentforce for small business may just be your best hire, yet.
Work natively across tools to analyze data and orchestrate AI agents from start to finish.
Learn how autonomous AI can streamline and scale your business for efficient growth.
Learn how Agentforce 360 supports your growing business or startup by helping you scale faster.
People expect to interact with AI in a natural way. We designed the builder to enable you to describe the type of agent you want in plain language.
Meet Hunter — the AI teammate that fills your pipeline while you focus on closing.
Meet your Marketing Agent, the AI teammate turning a one-person team into a full campaign engine.
Meet Casey, the new help agent serving up excellent experiences for your customers.
Meet Slackbot — the AI teammate that keeps your work moving right where you collaborate.
Get the latest information on sales tools, techniques and strategies to close more deals.
4 steps that made AI models actually useful for sellers.
Check out our picks for the best low-cost CRMs built for small business sales teams.
Bigger sales, bigger success. Not bigger budgets. Here’s how to scale sales in one quarter or less.
Learn how startups are using these sales strategies to scale fast.
Ma rketing, maximized.
Read up on the latest marketing tools built for the way growing teams want to work.
In a world flooded with AI-generated content, your most powerful marketing tool is the one thing no algorithm can replicate — your story.
Social media advertising is a quick way to get your brand seen — here are a few tips to help you get started.
Build an email newsletter campaign that grabs more attention.
Marketing a startup requires a blend of speed and strategy to turn a new idea into a household name.
Redefine service with any size team — 24/7.
Turn every support ticket into a relationship with these helpful resources.
Learn how agentic self-service, AI service reps, and customer trust are playing a role for support teams.
AI service assistants are changing what it means to show up for customers — and the results may surprise you.
We rounded up the best, budget-friendly alternatives to ServiceNow for your SMB.
From smart scheduling to AI automation, field service tools help small teams compete with enterprise operations.
Customize your commerce shop.
Get all the content you need to start your ecommerce journey with AI and CRM.
Enterprises can be as agile as a startup even with a platform that supports high volumes and holiday traffic if they take a headless commerce approach.
See how a storefront builder template can help you simplify your online shop in this quick guide.
AI just became your customers’ first stop before they ever land on your site — here’s what the latest State of Commerce report means for your business.
Sell out your online store with these AI prompts.
Get work done with Slack .
Learn how Slack keeps your team and your agents in sync so work gets done.
Learn how small teams use quick actions in Slack to speed up their work and stay focused on growing their business.
Turn your team into a productivity powerhouse with the newest little bot in the business.
Connect your sales team with Slack to close deals smarter and faster.
Having a meeting about a meeting? Try Slack.
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Attend Salesforce events, anywhere you are .
Stay inspired with the latest Salesforce events, AI conferences, and on-demand webinars for businesses of all sizes.
September 21-23, 2027
Join us for 3 days of innovation, inspiration, and AI transformation at Dreamforce. Save your spot!
Multiple Dates 2026-2027
Experience the groundbreaking AI innovation of Agentforce across multiple dates and locations, now available virtually.
Community Conferences, also known as Dreamin’ events, are learning events created exclusively by Trailblazer Community members.
Multiple Dates
Register to join our upcoming live webinars, or watch on-demand webinars at any time.
Join in on the fun anytime, on Salesforce+ .
Stream the world’s most exciting AI news and technology events anytime, anywhere on Salesforce+.
Scale on YouTube with Salesforce .
Join hundreds of entrepreneurs, founders, and change-makers out there growing fast with Salesforce Explained on YouTube.
Hear from Salesforce customers that get it .
Read the latest on how our customers deliver extraordinary experiences from Salesforce with these inspiring customer stories.
Listen and learn on the Salesforce Admins Podcast .
Tune into the Salesforce Admins Podcast for insights and expert tips on all things business growth, AI transformation, and end innovative conversations.
Grow your business skills for free with Trailhead.
Get hands-on — learn AI, data, and small business skills from anywhere you are with Trailhead, Salesforce’s free online learning platform.
Trailhead
Salesforce for Small Business
Learn how to use customer relationship management (CRM) software to grow your business on Trailhead.
Module
Salesforce Starter & Pro Suite: Quick Look
Get sales, service, marketing, and commerce tools in one platform.
Trail
Get ready for Agentforce 360
Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
Trail
Service For Small Business
Explore how Starter Suite for Service works and how it helps your small business.
Keep reading…
Find out which CRM is tailored to your small business needs and goals.
Here are the highlights from this years’ CRM Magazine’s Industry Leaders Awards — and the results are outstanding.
Who doesn’t love a good template? Try this customer onboarding guide and customize for your business.
Read our playbook for a complete roadmap to agentic AI at your company, including wins, pitfalls to avoid, and no-holds-barred examples of Salesforce customers on their own agentic journeys.
Learn more about Salesforce for Startups and Small Business.