Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Explore all our customer stories.
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Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
UK charity grants wishes for more critically ill children
Make-a-Wish UK makes magic happen with digital journeys and a volunteer portal
Customer Story
GoHenry Makes Kids Smart With Money
Find out how trailblazing fintech doubled in two years with Salesforce
Customer Story
British Airways enables insight for everyone with Tableau
Leading airline empowers employees to achieve their potential by creating accessible, attractive, and easy to digest Tableau dashboards.
Customer Story
Putting drivers first: Pirelli gets proactive with data
Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story
KLM handles record daily volumes of support cases with Salesforce
With adaptable and customised features and unbeatable team spirit, KLM reacted quickly to get a 10x spike in customer queries under control.
Customer Story
Cognism uses Salesforce to grow by 500% in three years
Find out how a sales contact data business uses Salesforce to help convert 25% of all inbound sales leads
Customer Story
Checkout.com helps more businesses thrive in a digital economy with Salesforce.
Find out how leading global payments provider tripled transaction volume in last three years.
Customer Story
The Brain Tumour Charity transforms donor engagement with Salesforce
By building personalised customer journeys through Salesforce, the charity is reaching new levels of supporter engagement and encouraging greater giving
Customer Story
Expereo boosts CSAT 25% with frictionless sales and service
Discover how this global connectivity leader has improved customer experiences and increased sales
Customer Story
Sport England launches a digital loans & grants platform in 3 months
Learn how to use data & CRM to distribute loan funding with speed, transparency, & personalisation.
Customer Story
Veolia UK&I builds a greener future with Salesforce
Discover how this leader in ecological transformation is blazing a trail on the pathway to net zero.
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