Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Read the Heathrow Airport story.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalise experiences for 83 million passengers every year.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Explore all our customer stories.

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cytiva
Customer Story

Cytiva Helps Improve Patient Outcomes by Delivering the Right Products at the Right Time

Cytiva meets growing demand in life sciences sector with greater collaboration, richer insights, faster customer quotes, simpler account planning and better pipeline visibility.
tandem bank
Customer Story

Tandem Bank disrupts the market with real-time digital services.

Pioneering digital bank builds sustainable future on scalable and resilient Salesforce platform.
gocardless
Customer Story

GoCardless helps more businesses get paid with Salesforce

Recurring payments network boosts bookings and customer experience with smarter sales, richer marketing, and faster onboarding
ottobock
Customer Story

Ottobock revolutionises customer relationships in the MedTech industry – and puts people at the heart of everything it does

How Ottobock is modernising the user experience with its “Life Lounge”.
samsung-electronics
Customer Story

Samsung Electronics UK & Ireland transforms B2B services to give customers faster, smarter support

Leading B2B contact centre uses low/no code customisations to empower agents and improve customer experience.
jurassic-fibre
Customer Story

Jurassic Fibre goes from start-up to scale-up with Salesforce

Find out how one local broadband provider doubled its annual growth and automated 80% of its sales admin.
LV
Customer Story

LV= provides insurance from the heart with Salesforce

Find out how personalised journeys, digital forms, and online communities help enrich the customer and broker experience
PensionBee
Customer Story

PensionBee: Making Saving Simple

PensionBee is revolutionising the pensions industry with a modern, mobile-based experience that enables people to combine different pension pots into a single online plan.
Bayer
Customer Story

Personalising the customer experience, with Salesforce - Salesforce

Sales Cloud, Marketing Cloud, and Einstein help Bayer’s Consumer Health division to drive ‘Data-Powered Sales’ through highly personalised digital touchpoints.
John Lewis Partnership
Customer Story

John Lewis builds trusted relationships with data and AI. - Salesforce

Learn how John Lewis put customers first by centralising its data.
Vindis Group
Customer Story

Vindis Group takes Automotive Cloud for a test drive - Salesforce

Vindis Group combines Driver 360 and Vehicle 360 to create outstanding customer experiences.
Santander
Customer Story

Santander UK helps more SMEs achieve their international trade ambitions with Salesforce.

Bank provides businesses with personalised recommendations for expanding into new markets and making new connections with a pioneering digital platform.