Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Read the Heathrow Airport story.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalise experiences for 83 million passengers every year.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Explore all our customer stories.

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DPD
Customer Story

DPD delivers more parcels and collects more smiles with Salesforce - Salesforce

Learn how the parcel company has achieved greater efficiency, agility, and sustainability
Currys
Customer Story

Currys’ omnichannel experience wows customers with Salesforce

Find out how the UK’s electrical retailer of choice took omnichannel to the next level
Read the Bionic story.
Customer Story

Bionic boosts small business support with always-on help with Agentforce.

AI agents handle first customer contact so reps have more time for 1:1 support.
Sammons Financial Group logo
Customer Story

Sammons Financial Group to offer instant phone support with Agentforce Voice.

AI agents will autonomously resolve 20% of calls, lower hold times, and automate routine tasks.
Read the Molson Coors story.
Customer Story

Molson Coors Ensures Data Protection with Salesforce Platform

Molson Coors uses Salesforce Backup & Recover, Archive, and Data Mask & Seed to protect data, improve performance, and ensure global business continuity.
Luminator Technology Group logo
Customer Story

Luminator speeds mass-transit service and repairs with Agentforce.

Autonomous troubleshooting and 24/7 customer support keep trains and buses rolling.
Read the Heathrow Airport story.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalise experiences for 83 million passengers every year.
Sharkninja logo
Customer Story

SharkNinja speeds up service with Agentforce’s instant answers.

Digital labour serves up order updates, troubleshooting tips, and personalised support 24/7.
Capita logo
Customer Story

Capita scales high-volume recruitment with Gen AI and Agentforce.

Learn how Capita will improve candidate engagement and streamline the hiring and recruitment process with Agentforce.
quintessentially
Customer Story

Connected member data helps Quintessentially personalise every interaction

Connected member data helps Quintessentially personalise every interaction and boost member satisfaction.
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalized service for millions.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.