Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Explore all our customer stories.

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Customer Story

Secret Escapes will deliver fast, 24/7 support with Agentforce.

Autonomous agents will deliver on-demand support for travellers — with a personalised touch.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story

Freshfields rises to the digital challenge

Learn how greater personalisation, automation, and integration are helping the global law firm deliver an exceptional client experience
Customer Story

Two U.K. police forces transform victim support for 5 million citizens.

Thames Valley Police and Hampshire & Isle of Wight Constabulary personalise digital support.
Customer Story

Motorpoint scales up personalised marketing 300%

Learn how the company uses data and predictive AI to send more relevant, timely communications to customers and prospects.
Customer Story

Blockchain.com streamlines and accelerates onboarding

It was one of the industry’s biggest pain points, now it’s a dynamic, automated workflow. Find out how one financial services company gets customers trading faster and generating more revenue.
Customer Story

Vitality Streamlines its Distribution Processes with Salesforce

Learn how partnering for success helped Vitality streamline its distribution processes.
Customer Story

RBC Wealth Management wows new clients with onboarding in 24 minutes.

RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story

Close Brothers Asset Finance and Leasing helps more SMEs realise their growth goals with Salesforce

Discover how the company’s Asset Finance and Leasing division is embracing digitalisation to simplify the lending process for thousands of SMEs.
Customer Story

Northern Trains builds stronger relationships with 1M+ passengers

Learn how Northern Trains halves the time to productivity and drives revenue growth with AI and automation
Customer Story

Simplyhealth cuts email response times by up to 90% to transform customer support.

Generative AI creates email replies for FAQs to give agents more time for complex work.
Customer Story

Team GB increases fan engagement by 46% ahead of Olympic Games

Learn how to make lifelong connections with your audience with personalisation