Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Explore all our customer stories.
Filter by
99
Results
No items found
Customer Story
LV= provides insurance from the heart with Salesforce
Find out how personalised journeys, digital forms, and online communities help enrich the customer and broker experience
Customer Story
PensionBee: Making Saving Simple
PensionBee is revolutionising the pensions industry with a modern, mobile-based experience that enables people to combine different pension pots into a single online plan.
Customer Story
Personalising the customer experience, with Salesforce - Salesforce
Sales Cloud, Marketing Cloud, and Einstein help Bayer’s Consumer Health division to drive ‘Data-Powered Sales’ through highly personalised digital touchpoints.
Customer Story
John Lewis builds trusted relationships with data and AI. - Salesforce
Learn how John Lewis put customers first by centralising its data.
Customer Story
Vindis Group takes Automotive Cloud for a test drive - Salesforce
Vindis Group combines Driver 360 and Vehicle 360 to create outstanding customer experiences.
Customer Story
Santander UK helps more SMEs achieve their international trade ambitions with Salesforce.
Bank provides businesses with personalised recommendations for expanding into new markets and making new connections with a pioneering digital platform.
Customer Story
DPD delivers more parcels and collects more smiles with Salesforce - Salesforce
Learn how the parcel company has achieved greater efficiency, agility, and sustainability
Customer Story
Currys’ omnichannel experience wows customers with Salesforce
Find out how the UK’s electrical retailer of choice took omnichannel to the next level
Customer Story
Bionic boosts small business support with always-on help with Agentforce.
AI agents handle first customer contact so reps have more time for 1:1 support.
Customer Story
Sammons Financial Group to offer instant phone support with Agentforce Voice.
AI agents will autonomously resolve 20% of calls, lower hold times, and automate routine tasks.
Customer Story
Molson Coors Ensures Data Protection with Salesforce Platform
Molson Coors uses Salesforce Backup & Recover, Archive, and Data Mask & Seed to protect data, improve performance, and ensure global business continuity.
Customer Story
Luminator speeds mass-transit service and repairs with Agentforce.
Autonomous troubleshooting and 24/7 customer support keep trains and buses rolling.
Ready to take the next step?
Watch a demo.
See how Salesforce can help your business succeed today.
Talk to an expert.
Tell us a bit more so the right person can keep in touch faster.
Stay up to date.
Get the latest research, industry insights and product news delivered straight to your inbox.
