Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
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Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Close Brothers Asset Finance and Leasing helps more SMEs realise their growth goals with Salesforce
Discover how the company’s Asset Finance and Leasing division is embracing digitalisation to simplify the lending process for thousands of SMEs.
Customer Story
Northern Trains builds stronger relationships with 1M+ passengers
Learn how Northern Trains halves the time to productivity and drives revenue growth with AI and automation
Customer Story
Simplyhealth cuts email response times by up to 90% to transform customer support.
Generative AI creates email replies for FAQs to give agents more time for complex work.
Customer Story
Team GB increases fan engagement by 46% ahead of Olympic Games
Learn how to make lifelong connections with your audience with personalisation
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
UK charity grants wishes for more critically ill children
Make-a-Wish UK makes magic happen with digital journeys and a volunteer portal
Customer Story
GoHenry Makes Kids Smart With Money
Find out how trailblazing fintech doubled in two years with Salesforce
Customer Story
British Airways enables insight for everyone with Tableau
Leading airline empowers employees to achieve their potential by creating accessible, attractive, and easy to digest Tableau dashboards.
Customer Story
Putting drivers first: Pirelli gets proactive with data
Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story
KLM handles record daily volumes of support cases with Salesforce
With adaptable and customised features and unbeatable team spirit, KLM reacted quickly to get a 10x spike in customer queries under control.
Customer Story
Cognism uses Salesforce to grow by 500% in three years
Find out how a sales contact data business uses Salesforce to help convert 25% of all inbound sales leads
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