Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
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Customer Story
Siemens takes lead response from days to minutes with Agentforce
Siemens uses Agentforce to qualify inbound leads, connect sellers with high-intent prospects, and give 14,500+ partners personalised, on-demand guidance.
Customer Story
Siemens simplifies complex customer journeys with Commerce Cloud
See how Siemens uses Salesforce Commerce Cloud to power personalised B2B buying experiences and process up to $10B in annual GMV.
Customer Story
Siemens’ Agentic Enterprise makes complex industrial buying self-service and engages every lead.
Siemens uses Commerce Cloud to bring complex industrial buying online and Agentforce to engage and qualify every inbound lead on demand.
Customer Story
Unified data unlocks global hiring at scale for the Adecco Group.
Data 360 harmonises candidate and client details into comprehensive profiles, powering real-time KPIs, smarter matching, and cross-region visibility.
Customer Story
Agentic prescreening helps the Adecco Group find top candidates fast.
Agentforce engages candidates as soon as they apply, capturing key details and surfacing top matches so recruiters can prioritise the strongest fits.
Customer Story
Agentic hiring processes help the Adecco Group deliver faster placements.
Agentforce captures job details from calls and emails, creates interview questions, drafts campaigns, and identifies top candidates in minutes instead of hours.
Customer Story
FedEx captures +2,000% ROI by turning data into action with Data 360.
Real-time data paired with AI helps FedEx reactivate dormant accounts and recover lost opportunities.
Customer Story
HX Steers Travel Support Into Calmer Waters With AI
AI agents powered by unified data give HX travelers instant, 24/7 answers to their questions.
Customer Story
The Adecco Group accelerates hiring worldwide as an Agentic Enterprise.
Learn how the Adecco Group uses Data 360 and Agentforce to accelerate hiring, prescreen candidates, and deliver real-time insights for faster, smarter recruiting.
Customer Story
From higher win rates to faster service, Trustpilot’s Agentic Enterprise delivers organisation-wide impact
See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth.
Customer Story
See how Salesforce uses Slackbot to reach a new speed of work.
Learn how Salesforce uses Slackbot as a personal AI agent and single pane of glass to help 80,000+ employees work smarter across every team.
Customer Story
Formula 1® revs up fan engagement with fast support and tailored marketing as an Agentic Enterprise
See how Formula 1® uses Agentforce and Data 360 to accelerate service, answer fan questions in seconds, and deliver tailored marketing at the right time.
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