Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Read the Heathrow Airport story.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalise experiences for 83 million passengers every year.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Explore all our customer stories.

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PepsiCo logo
Customer Story

PepsiCo builds an Agentic Enterprise with the Salesforce Platform.

A deeply unified solution for apps, data and AI make distribution and support seamless.
Superdry & Co Authentic Premium Outfitters
Customer Story

Superdry adapts its online shopping experience to be more relevant for consumers

With Commerce Cloud, Superdry has the agility to react to trends, run promotions, and launch new brands quickly and easily.
Cooper Parry
Customer Story

Cooper Parry uses Salesforce to supercharge growth

Automated processes and centralised data free up Cooper Parry’s employees and partners to focus on delivering strategic, high-value advice for customers.
ascertia
Customer Story

Ascertia achieves 630% growth over five years

Ascertia positions Salesforce at the heart of its sales and service operations as the driver of exponential growth.
audioboom
Customer Story

Audioboom waxes LIRICAL about podcasting

Audioboom builds bespoke platform to simplify podcasting, connect more advertisers with hosts, and support 93% YoY company growth.
British Business Bank
Customer Story

British Business Bank issues loans faster with Salesforce

Online portal simplifies access to government’s Future Fund for hundreds of companies during pandemic.
newday-cards
Customer Story

NewDay hits the right note with customers with 244 automations and 150 personalised journeys

How to hyper-personalise more than 100 million communications a year.
McLaren and Salesforce logos
Customer Story

McLaren will zoom to better partnerships with {{product.agentforce}}.

AI agents will automate requests, giving partner managers more time back to focus on building relationships.
Money Super Market
Customer Story

MoneySuperMarket: Reinventing Engagement

Online comparison site personalises 95% of marketing campaigns with Salesforce
cytiva
Customer Story

Cytiva Helps Improve Patient Outcomes by Delivering the Right Products at the Right Time

Cytiva meets growing demand in life sciences sector with greater collaboration, richer insights, faster customer quotes, simpler account planning and better pipeline visibility.
tandem bank
Customer Story

Tandem Bank disrupts the market with real-time digital services.

Pioneering digital bank builds sustainable future on scalable and resilient Salesforce platform.
Lancaster University
Customer Story

Lancaster University Customer Story

Lancaster University turned to Salesforce to unify its data into a single view, and improve the partner experience.