Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
Secret Escapes will deliver fast, 24/7 support with Agentforce.
Autonomous agents will deliver on-demand support for travellers — with a personalised touch.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Explore all our customer stories.
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Customer Story
Indeed will speed up hiring with Agentforce's digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Pandora makes every online shopper feel like a gem with Agentforce.
AI agents help customers find the perfect jewellery and get instant answers to their questions.
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Snack on this: General Mills triples engagement with data and AI.
General Mills deepens consumer engagement using data on their recipe and philanthropic preferences.
Customer Story
Fisher & Paykel delivers luxury service with Agentforce and Data Cloud.
Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data.
Customer Story
PepsiCo builds an Agentic Enterprise with the Salesforce Platform.
A deeply unified solution for apps, data and AI make distribution and support seamless.
Customer Story
Superdry adapts its online shopping experience to be more relevant for consumers
With Commerce Cloud, Superdry has the agility to react to trends, run promotions, and launch new brands quickly and easily.
Customer Story
Cooper Parry uses Salesforce to supercharge growth
Automated processes and centralised data free up Cooper Parry’s employees and partners to focus on delivering strategic, high-value advice for customers.
Customer Story
Ascertia achieves 630% growth over five years
Ascertia positions Salesforce at the heart of its sales and service operations as the driver of exponential growth.
Customer Story
Audioboom waxes LIRICAL about podcasting
Audioboom builds bespoke platform to simplify podcasting, connect more advertisers with hosts, and support 93% YoY company growth.
Customer Story
British Business Bank issues loans faster with Salesforce
Online portal simplifies access to government’s Future Fund for hundreds of companies during pandemic.
Customer Story
NewDay hits the right note with customers with 244 automations and 150 personalised journeys
How to hyper-personalise more than 100 million communications a year.
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