
Extend the power of Manufacturing Cloud.
Enhance your Manufacturing Cloud capabilities with innovation made for you. Power every experience using a Manufacturing source of truth with the Einstein 1 Platform.
Enhance your Manufacturing Cloud capabilities with innovation made for you. Power every experience using a Manufacturing source of truth with the Einstein 1 Platform.
Power every Manufacturing experience with your Manufacturing source of truth across the connected value chain. Get up and running fast with prebuilt apps, workflows and analytics, so you’re free to focus on what differentiates your business from the rest.
Extend Salesforce to your ecosystmen of customers and partners with prebuilt communities tailor-made for the Manufacturing industry.
Get up and running fast with prebuilt templates for your customers and partners. Create a 360-degree view for collaboration and visibility.
Extend sales agreement collaboration to channel partners and customers to streamline account management. Empower partners and customers to submit warranty claims via API or portals.
Surface independent demand through the sales agreement and provide attainment insights.
With Manufacturing Intelligence, you can surface actionable Manufacturing business insights and bring AI-powered intelligence and insights to day-to-day operations. Tailor analytics and AI experiences to manufacturing industry use cases with prebuilt applications and dashboards.
Compare and contrast performance across accounts to understand your best customers, overall revenue health and gaps in volume and pricing realisation.
Predictive forecasting built for Manufacturing enables businesses to make better decisions about inventory, marketing and pricing. It can be used for demand planning, provide insights by products and track performance versus forecast.
Get insights and visibility throughout the value chain. Help dealers, distributors and partners with a complete view of all enrolled rebate programmes and see the value of transactions submitted for rebates.
Synchronise your front and back office to drive predictable business performance.
Integrate systems and access real-time data anywhere — on-premises, through the cloud or a hybrid of both.
Simplify complex workflows and increase employee productivity.
Accelerate your SAP integrations and build a future-proof architecture — all with MuleSoft, a trusted SAP partner.
Build incentive programs at scale and nurture partner relationships with rebate management.
Equip your sales teams more effectively with a holistic view of progress, historical payouts and account activity in the CRM.
Enable partner managers to easily see what's in market and which partners are driving the most value. Manage partners more effectively.
Streamline ship and debit process management for manufacturers and distributors to improve overall collaboration and communication.
Launch data-powered sites, portals and apps, connected across the customer journey.
Deliver actionable insights throughout the entire sales and revenue cycle.
Instantly connect a growing list of Manufacturing applications and data with speed and scale.
Build, manage and analyse channel incentive management to drive channel sales and loyalty.
* These editions require an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
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Learn how Salesforce connects the value chain.
Manufacturers leverage legacy technologies, including Manufacturing software that manages and shops data related to products, customers, agreements and assets. Manufacturing CRM systems are recommended to create a single source of truth that can be securely accessed by any customer-facing team.
Manufacturing industry CRM software is recommended for manufacturing businesses looking to significantly improve customer relationships, sales, servicing and partner relationships. This can help drive revenue growth and reduce operational costs effectively.
Manufacturers leverage Manufacturing CRM software by unifying many sources of legacy data into a single platform. It empowers sales, service and other teams to access important data that helps them to deliver exceptional customer experiences.
First, determine what you want a Manufacturing CRM to solve. A Manufacturing CRM should include functionality such as customer information, sales agreement and forecasting information, asset information, service lifecycle management, revenue management, embedded analytics and AI and more.