BE A CUSTOMER TRAILBLAZER FOR MARKETING

Smarter marketing starts here — with 1-to-1 customer journeys.

 
 

Make every customer interaction a reason to love your brand.

Salesforce delivers the world’s smartest CRM solution for 1-to-1 customer journeys — so marketers can create seamless experiences at every touchpoint with their brands.

 
 
 

Engage customers with one integrated platform to unify sales, service, and marketing.

Share data and collaborate across teams to drive integrated marketing campaigns that deliver results.

 

Guide customers from awareness to advocacy — and everything in between.

Reach customers in any stage of the customer lifecycle, including awareness, acquisition, onboarding, engagement, advocacy, and retention.

 

Connect across every channel, on any device.

Manage customer journeys across email, mobile apps and messaging, social media, advertising, websites, IoT, communities, sales reps, and services associates.

 

Make your marketing team smarter and more productive.

Drive better results with smarter decisions from one integrated platform of data and tools to increase your team’s speed and agility.

 

Trust the platform that puts security and scalability first.

Whether you’re sending just one email in a welcome series, or hundreds of millions on Cyber Monday, Salesforce delivers securely when you need it most.

Learn how bringing meaningful customer relationships to life also brings a 43% increase in marketing ROI.

 

Create a seamless customer experience across the organisation and be your best.

High-performing marketers are:

 

17X

more likely to collaborate with other business units to find success*

 

3.3X

more likely to lean on CRM tools connected to sales and service*

 

8.1X

more likely to excel at creating personalised, omni-channel customer experiences*

See more in our "State of Marketing" report.

* Salesforce Research “State of Marketing” report.

 

See what the industry is saying about Salesforce for Marketing.

 

report

Report

report

 

See how Salesforce helps marketers drive more business with connected experiences.

The world’s most innovative brands trust us to create personalized customer journeys across sales, service, and marketing.

 

Personalise customer journeys.

“With Salesforce, we can discover new insights into customer behaviour and our brand that will accelerate growth.”

DR. ANDY PALMER, ASTON MARTIN

Build a connected experience.

“With Salesforce, we have a 360-degree view of the entire customer relationship.”

CAROLE EDWARDS, VAX

Innovate your marketing.

“Salesforce touches so many parts of the business; it has been fundamental to our success.”

NICK HILL, SUREFLAP

 

Meet the Customer Success Platform that creates smarter 1-to-1 customer journeys.