Perfect for any-sized business, CRM solutions offer unique benefits:

• Point-and-click customisation that fit the way you sell
• Real-time analytics empower your business to make better decisions
• Instant global deployment for offline, online, and mobile usage
• Award-winning ease of use results in widespread adoption

An effective sales organisation is the lifeblood of a successful company. Salesforce.com's CRM products ensure that your sales teams are working efficiently and your revenue keeps growing.

CRM Products for Sales

CRM products from salesforce.com provide your sales team with a complete customer view that is shared with support and marketing in real time, so you can track and optimise your pipeline and ultimately close more deals than you could with traditional software CRM solutions.

For the success of your business, CRM must be adopted by everyone on the extended sales team, from the newest junior sales rep to the top executives. Salesforce CRM solutions have the highest adoption rates of any business CRM product:

• Loved by reps. Sales reps want sales CRM solutions that make their jobs easier, not harder. With fast, easy access online, offline, or via mobile devices; integration with popular tools like Microsoft Office and Outlook; and a user interface rated "simple and intuitive" by PC Magazine, salesforce.com's CRM products are the one solution every rep will love and use.
• Critical for managers. Managers need the right business CRM solutions to gain visibility into their sales reps' activities and pipelines. With powerful opportunity management, forecasting, and boundless customisation capabilities, sales managers can be confident they are maximising team productivity.
• Trusted by executives. Executives need fast, accurate answers to critical business questions. With the unique customisable analytics from Salesforce CRM, executives get real-time answers and business insight with a single click.

Traditional software CRM solutions may give you all the features you're looking for (and many more you don't need), but can they deliver high adoption rates from your sales teams? A business CRM solution from salesforce.com gives you all the power of traditional sales CRM solutions, with no software to maintain and your sales and marketing organisations will love it! Put the power of cloud computing CRM solutions to work for your business.

Salesforce.com's award-winning CRM solutions offer more features, more powerful customisation, easier integration, and the best end-user experience. And best of all, thanks to our cloud computing model, it can all be deployed immediately around the globe, freeing you from traditional software CRM products and their hidden costs, high failure rates, unacceptable risks, and protracted implementations.

Business CRM for Increased Sales

Salesforce.com's CRM solutions give businesses the upper hand with their sales data. Comprehensive and easy to customise, Salesforce CRM products empower companies to manage people and processes more effectively, so reps can close more deals. With sales CRM solutions, reps spend more time selling and less time on administration tasks.

• Lead Management. Managing sales leads effectively and optimising lead distribution across sales and marketing are critical to achieving sales success. With salesforce.com's CRM solutions, you can track prospect inquiries and seamlessly route qualified business leads to the right people, so reps get instant access to the latest sales prospects and leads are never dropped or lost.
• Opportunity Management. Business CRM solutions enable your sales teams to work together to close deals faster by providing a single location for updating deal information, tracking opportunity milestones, and recording all opportunity-related interactions.
• Account and Contact Management. Salesforce.com's CRM solutions give your entire company a 360-degree view of each of your customers. With CRM solutions, your sales teams can acquire in-depth knowledge of every account and contact, facilitate collaboration and communication across your organisation, and build and maintain strong, lasting client relationships.
• Approvals and Workflow. CRM solutions from salesforce.com provide workflow management and automation capabilities, and CRM products can be easily customised for your organisation's unique sales processes. The result is greater control over routine activities, elimination of redundant tasks, approval of automation, and adherence to your processes.
• Sales Forecasting and Pipeline. Global, customisable forecasting capabilities in salesforce.com's CRM solutions give organisations clear visibility into their sales funnels and pipeline. Accurate, timely forecasts of revenue and customer demand help sales increase pipeline, close more deals, align expenses with revenue growth , and bring higher profits to the company.
• Reports and Dashboards. With customisable reports and dashboards, sales managers and executives have instant access to the real-time data and analysis they need to run the business. CRM solutions from salesforce.com include at-a-glance dashboards that pull it all together, providing instant access to a consolidated, real-time view of sales data.
• Sales Content Management. With CRM products from salesforce.com, your reps always have access to the most up-to-date and relevant documents for the sales opportunities they are working on. Tried and tested materials such as competitive information, datasheets, presentations, or other corporate documents are available in a single click on Salesforce CRM. Reps can use the tagging, rating, and subscription features in salesforce.com's business CRM application to quickly get the materials they need, so they can close deals much more efficiently.
• Mobile. Sales reps stay ultra-productive with instant access to customer data in Salesforce CRM via their BlackBerry, iPhone, or Windows Mobile devices.

Business CRM solutions for sales, from industry leader salesforce.com, are the right answer for sales teams that want to compete, and win, in today's challenging economy.